Neighborhood Services Division’s Code Compliance Team Jumps in to Help Resident with Car Problems

Code Compliance Inspectors from Orange County’s Neighborhood Services Division went above and beyond their regular duties recently when they sprang into action to help a resident in need.

Virginia Bruton was on her way to the Orange County Community Conference on Saturday, November 15, when she hit a curb and popped a tire. As she began dialing a roadside assistance service, a code compliance inspector approached to offer help.

“He came up to me and said, ‘It looks like you could use some help,’” said Bruton, a resident of Azalea Park. “He started changing my tire, and before you knew it, the whole crew showed up and changed the tire.”

Senior Code Compliance Inspector Steve Marconi initiated the effort. Danny Ortiz retrieved the jack and tire iron, while Tahajj Swan and Daniel Long joined in to lend a hand. Within minutes, Bruton was safely back on the road.

The gesture is a testament to the team’s unwavering commitment to public service—even in moments that fall well outside their regular responsibilities.

Bruton said she attends the Orange County Community Conference each year to network with neighborhood partners, meet County employees, and learn from insightful breakout sessions. At this year’s event, held at the Orange County Multi-Cultural Center in Pine Hills, Marconi presented on the role the Code Compliance team plays in enhancing the health, safety, and beauty of local neighborhoods.

In 2024, Orange County’s Code Compliance Team conducted more than 33,200 inspections and resolved 16,000 cases related to property maintenance, structural deficiencies, nuisance complaints, and more.

But as Bruton learned in the conference parking lot, the team’s willingness to make a difference shines through in every interaction—whether it’s resolving a code issue or simply helping a neighbor in a moment of need.

“They were very patient and kind,” Bruton said. “It was so nice.”

Orange County residents are encouraged to report code violations by contacting Orange County’s 3-1-1 non-emergency help and information number via phone, web chat, and smartphone app.