(407) 836-9157 or John.Mulhall@ocfl.net
(407) 836-5429 or Carrie.Proudfit@ocfl.net
FEMA, Orange County Emergency Managers ask Residents to Report Damage from Hurricane Matthew
DEADLINE FOR RESIDENTS TO REPORT MONDAY, OCT. 31
Orlando, FL – Orange County’s Office of Emergency Management is asking Orange County residents and local business owners to report storm-related damage, including minor damage, associated with Hurricane Matthew. Residents may report damage by dialing 3-1-1 on their mobile device, 407-836-3111 on their landline or through the OCFL 311 Mobile App on their smartphone. The Federal Emergency Management Agency (FEMA) has requested that Orange County participate in capturing all storm-related damage, which will be included in the overall assessment and impact of Hurricane Matthew. This information may also be used to help determine eligibility for federal relief programs for local residents. Those that report storm-related damage may receive a follow-up visit from an assessor.
Hurricane Matthew, which made landfall on Central Florida’s coastline Oct. 7 brought heavy rainfall, winds and downed trees to parts of Orange County. Residents may report damage from the storm through Monday, Oct. 31.
When reporting damage residents must be prepared to offer or confirm the following:
- Residents can report damage by:Be an Orange County resident or have a business in Orange County.
- Provide the address of where the damage occurred.
- Provide a description of damage.
- Confirm or provide information related to insurance.
- Provide photos of the damage.
- Using the OCFL 311 app (shown to left) on their smartphone, which allows users to upload photos directly.
- Users should categorize the report as “other.”
- Users who need additional information on downloading the app can visit ocfl.net and click on the 311 logo.
- Reports can also be made by calling 407-836-3111 from a landline.
- Residents can call 3-1-1 from their mobile device.
Reported information may be used to determine eligibility for relief programs and help emergency management prepare for future storms.