Debbie Sponsler
Communications Section Manager
phone: 407-254-9802
cell: 321-231-8787

Orange County Utilities to Resume Disconnections for Nonpayment and Late Payment Fees

Friendly customer service agent wearing a headsetOrange County, Fla. – Beginning September 28, 2020, Orange County Utilities will resume disconnections for nonpayment and late payment fees for residential water and wastewater customers, which were temporarily suspended in March due to the COVID-19 pandemic. Customers who have fallen behind on payments and need help bringing their account current should call 407-836-5515 between 8 a.m. and 6:30 p.m., Monday through Friday. Customers can visit to view account balances and make secure payments 24/7.

Additionally, Orange County Utilities warns customers to be aware of fraudulent callers threatening disconnections and demanding payment for past due accounts. Learn more about recognizing scams and how to protect yourself at

For more information, visit, call 407-836-5515, or email

About Orange County Government: Orange County Government strives to serve its citizens and guests with integrity, honesty, fairness and professionalism. Located in Central Florida, Orange County includes 13 municipalities and is home to world-famous theme parks, the nation’s second-largest convention center, and a thriving life science research park. Seven elected members make up the Board of County Commissioners including the Mayor who is elected countywide. For more information, please visit or go to the Orange County Facebook and Twitter pages.

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