(407)836-5301 or Laureen.Martinez@ocfl.net
Orange County First in the Nation to Implement Text-tracking Technology on Cell and Smart Phones
Orange County, FL – Orange County government is now utilizing a comprehensive data capture and tracking system specifically designed for texting applications. The system, called TextGuard, automatically archives all texts and digital communications. As with all other public records, the archives are available for public inspection through a public records request.
“These changes in our practices are consistent with the high standards we have established for transparency and open government and implement a mechanism to maintain all text messages on county-issued devices in accordance with public records laws,” said Mayor Teresa Jacobs.
Orange County is the first county government in Florida and in the nation to use TextGuard to capture and archive data. The cost to implement TextGuard was $97,000. The system features a tamper-proof format which ensures that no messages can be erased.
Prior to the installation, over 2,000 county employees, including elected and appointed officials and their staff who are issued a cell phone or smart phone, were required to undergo public records training that also outlined new administrative regulations relating to changes in technology and the importance of maintaining transparency. Participants then signed a form of acknowledgement.
In addition, all county employees have been informed that all text messages and emails exchanged on personal equipment pertaining to official business must be maintained in accordance with public records law.
For more information, or for video opportunities, please contact Laureen Martinez.